Microsoft Dynamics 365 Best-Selling Course
FREE Today:Â Learn Microsoft Dynamics 365 And Be In Demand All The Time.
Already Taken By 100,000+ Professionals Worldwide
(Course Value: $149)
Get started with Microsoft Dynamics 365 Customer Engagement, Finance and Operations, and Business Central (All 3 High Demand Business Apps)!
Finance & Operations
Learn about Microsoft Dynamics 365 Finance and Operations (Finance and Supply Chain Management)
Business Central
Learn about Microsoft Dynamics 365 Business Central (Finance, Sales, Purchasing, Inventory, etc.)
Customer Engagement
Learn about Dynamics 365 Sales, Marketing, Customer Service, Field Service, and Project Service Automation.
Checkout our Courses
Microsoft Dynamics 365 Best-Selling Course
Course overview: Learn the basics of Microsoft Dynamics 365 Application to become an expert! Grab this best-selling course to start your learning journey.
What you will learn: Learn the Basics of the Hottest Technology in the Market Today – Microsoft Dynamics 365. It’s a combination of Microsoft Dynamics CRM (Customer Engagement), NAV (Business Central) & AX (Finance & Operations).
Microsoft Dynamics 365 Workflows Mastery
Course Overview: Learn all the aspects of Dynamics 365 (CRM) Workflows with Scenarios and Demos (Custom Workflow Activity Code Included)
What you will learn: Automate tasks using Dynamics 365 Workflows to boost organizational productivity. Practically learn to create workflows (with application demos & scenarios. Develop a Custom Workflow Activity using C# or VB .Net.
Master Dynamics 365 Customer Voice & Service Analytics
Course overview:Â Learn about Service Analysis & Customer Voice and Service Analytics.
What you will learn:Â Learn about Service Analysis & Customer Voice (previously Voice of the Customer (VOC) & Forms Pro) in Dynamics 365 And Become An Expert!
Microsoft Dynamics 365 Project Service Automation Mastery
Course Overview: Become An Expert at Implementing Microsoft Dynamics 365 Project Service Automation (PSA) Latest Version For Your Clients.
What you will learn: Complete practical understanding of Microsoft Dynamics 365 For Project Service Automation (PSA) Application. Implement Microsoft Dynamics 365 For Project Service Automation for their clients.
Master Dynamics 365 Cases, KB & Customer Service Hub (CSH)
Course Overview: Learn about Cases, Knowledge Base, and Customer Service Hub in Microsoft Dynamics 365 Customer Engagement.
What you will learn: Learn every topic in detail for Microsoft Dynamics 365 For Customer Service (Cases, Knowledge Base, Configuration, and Customer Service Hub) and be confident to configure Dynamics 365 for Customer Service.
Successfully Deploy Microsoft Dynamics 365 For Businesses
Course Overview: Step-by-Step Process to Successfully Deploy Microsoft Dynamics 365 (CRM, AX, NAV) For A Business & Start Using It.
What you will learn: Business Owners or Entrepreneurs will be able to successfully deploy Microsoft Dynamics 365 for their business growth. Properly plan critical things for a successful Microsoft Dynamics 365 Deployment.
Master Microsoft Dynamics 365 For Sales
Course Overview: Practical Hands-on Course: Learn Microsoft Dynamics 365 For Sales App & Become An Expert to implement for your clients.
What you will learn: Learn every topic in detail for Microsoft Dynamics 365 For Sales. Learn the Microsoft Dynamics 365 Sales Process. Learn the Lead Qualification, Opportunity Management, Quotes, Orders and Invoicing.
Master Microsoft Dynamics 365 Unified Service Desk (USD)
Course overview: Learn About Managing Unified Service Desk (USD) in Microsoft Dynamics 365 And Become An Expert!
What you will learn: Install and Configure the USD Application. Implement Hosted Controls. Configure Server-Side Synchronization and much more.
Here's What Professionals
Are Saying About The Course
Fundamental concepts are explained very systematically. I can definitely see Microsoft CRM as a Go-To Tool for any business with its great features and ease of use. Hope to see more courses on Implementation / Configuration and Extending of CRM across industry verticals.
– Vijay Kharatmol
Great introduction to Dynamics CRM product; Well organized and easy to follow. Looking forward to attending the upcoming courses.
– Ravi A
This was certainly worth my time, as it gave me a good overall summary of CRM. Have suggested it to several other people also. Thanks!
– Mary Ellen Gray
The course was great. This course gives a good overview of all modules of Microsoft Dynamics 365. The instructor is highly knowledgeable and explains concepts extremely well for beginners. Abhay was clear and concise with his knowledge, I would definitely recommend this course. Thanks, Abhay:)
– Safi Ahmed Choudhury
The course presents good, basic content. I appreciate that it begins each module by discussing terminology and basic concepts.
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– Ronald Moore
WOW! A great short and sweet course to get quick high level insight to Dynamics 365. Thanks a ton and keep it up! I look forward to get further updates on future courses.
– M K Mishra
Very good introductory course. Showed an overview of the modules and laid the foundation for future learning.
– Tim Khan
Great course and very user friendly. Will do a few more on MS Dynamics 365. The way to go!
– Peet van Rhyn
Great course and very user friendly. Will do a few more on MS Dynamics 365. The way to go!
– Peet van Rhyn
The content of the course is good enough to gain knowledge of the Dynamics 365 and presentation skills are excellent on the course.
– GaneshKumar Anand
I thoroughly enjoyed this course. Also very impressed with the instructor. He replied to my two emails/questions within a few hours – and we’re in different time zones (thanks Abhay!!). I took off half a star because some parts of it felt rushed. I had to rewind a few times to try and follow. And I was disappointed that the dynamics 365 Operations module was so brief. I’ll look out for the in-depth course he promised for that. Apart from that, great course, great trainer. Would recommend!!
– Joyce Agbor
Having taken Microsoft’s “Intro to 365” – I have to say this is far superior. Abhay does a great job of covering all the details and keeping you engaged while diving much deeper into the functionality and features of Dynamics 365.
– Michael Carrera
I enjoyed the course, it gave me the starting knowledge in MS Dynamics 365 and has encouraged me to continue learning on the topic. I would definitely recommend this course to other users who want to learn about MS Dynamics 365 and, like me, are starting from scratch.
– Georgi Pepelyankov
The instructor tells in a good way how to set up the environment online and use it in an efficient way
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– Olle
As a consultant, it’s been an awesome course! I learned a lot and am now looking forward to implementing Dynamics 365 for my clients! Definitely recommended!
– Nickola O
Great training video. Very detailed and at a slow and steady pace for new users.
– Monica Cruz
I really learned quite a bit about Microsoft Dynamics 365 through this introductory course. Abhay was very skilled in teaching the information and that made it really easy to learn from his lectures. I encourage anyone wanting to get a good introduction to Microsoft Dynamics 365 to take his course!
– Shereeta Vanvleet
So, far I think this course is a good match for me. I don’t know very much about Microsoft Dynamics yet.
– Marc Miller
The Trainer on this course has been very descriptive so far, giving me an “ABC” walk-through on how to get familiar with Dynamic 365. I have registered for my Trail, and I am looking forward to learning this and then writing my Dynamics Exam.
– Babajide Adejumo
n excellent overview of Dynamics 365 covering the terminology, process flow, and the application screen layout and navigation. Abhay clearly explained the mapping of MS Dynamics CRM, GP, and AX with Dynamics 365 followed by a quick summary and next steps for detailed in-depth study of each of the modules Very well structured and presented very well without leaving any doubts or provision to raise queries.
– Sudhakar Kuncham
It is really an awesome course to understand the Dynamics CRM in and outs in an hour. Abhay Sharma Sir has compiled the course in a very great way that everyone can get started with the CRM platform. Thank you sir for the great course and your teaching and elaboration of the concept is awesome.
– Tanzeelur Rehman
I really enjoy this class and will definitely choose more classes from this instructor in the future.
– Wenli Shi
Highly recommend. The instructor is very knowledgeable about the subject matter and is able to present the concepts in a way that is easily understandable. The instructor walks you through the complete setup process and how to use the software.
– Joseph Cox
I became much more aware of the breadth and scope of Dynamics 365. This course is a whirlwind introduction of what Dynamics 365 is and does, and it’s considerable, thanks
– Eugene Murnane
Thanks for sharing your skills with us. you are a wonderful instructor I learned a lot !! please keep adding courses so I can join in the future.
– Namrata Chhangani
Easy, straightforward delivery makes for instant erudition 🙂
– Alan McLeod
Actually, I am completely new to Dynamic CRM but still able to get what Mr. Abhay is trying to explain. Really good stuff for beginners. Good job Abhay !!
– Chandrabharthi
Quickest and Fastest way to learn Microsoft Dynamics CRM. Awesome explanation of each and every aspect of Microsoft Dynamics CRM with Demo. Thanks for making this course.
– KeyurRamoliya
This course gives a comprehensive overview of the processes and features that you can utilize within Dynamics 365.
– John Ellis
One of the BEST courses I ever took. The training is very knowledgeable. I will definitely highly recommend it. Will take more classes with him from now on.
– Israel King
This course gives a high-level overview of all modules of Microsoft Dynamics 365. The instructor is highly knowledgeable and explains concepts extremely well for beginners (even more so that the official Microsoft course).
– Vicky Rodgers
Quite solid information for introducing the MS Dynamics. Help me to recap all the flow process again.
– Vincent Teoh Choon Hong
Thanks for such a nice functionality about Dynamic 365 Project service and all other modules. I really like the way to explain things for the MS CRM module.
– Ashok Kumar Singh
Absolutely great course and good explanation on different modules of Microsoft Dynamics 365! It’s good to have a course that will guide you to pass the Microsoft exam to get the certification. Strongly recommended this course to anyone who would like to learn Microsoft Dynamics technologies. Great efforts and dedication!
– Nirav Mehta
I had a great experience here. I don’t know anything about Microsoft Dynamics 365 but want to learn as it is a hot cake in the market. So one of my colleagues suggested me to go through this. Luckily I got this training course is free. What an explanation simply super. I felt like I am in a virtual classroom. I love this course and it made Microsoft Dynamics 365 easy to learn. Thank you very much Udemy.
– Ajay Reddi B
As described – very good as an introduction course. Could be helpful for Consultants with no previous knowledge of Dynamics
– Igor Ia